Field Service Engineer (Kota Solo) PT JAC Indonesia
Deskripsi Pekerjaan
Requirements:
- Domicile in Solo/Surakarta or nearby.
- Diploma or bachelor’s degree in Mechatronic/Electrical/Mechanical engineer.
- 1 year experience as Field Technical Engineer/Support, facing clients.
- Experience or knowledge in Digital Printer is preferable.
- Communicative in English (spoken and written).
- Good personality, good communication skill.
- Willing to travel all around Indonesia.
- Willing to be placed all around Indonesia (for company expansion).
- Provide high quality technical services both for software and hardware to customers, partners dealer, and other engineer.
- Provide support to customer by answering calls, replying to emails and on-site support, focusing on high quality, accurate and satisfying services.
- Analysing and clarifying customer queries though troubleshooting and researching existing knowledge base article/known issues.
- Reporting to management.
- Provide scheduled product training to agents and customers.
- Hardware maintenance.
Status: Permanent after 3 months probation
Salary Offer: IDR 5-7 million net (negotiable depends on experience and skill)
Working day/hour: Mon-Fri 8:00-17:00
Company business: Trading (Digital Industrial Printer)